Shipping Policy

ToyVerse.pk ships across Pakistan from our Karachi warehouse (Central Plaza, 4th Floor, Shop 4029, Karachi 74400) — including Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and every other city and town nationwide. We deliver everywhere in Pakistan.

Order Confirmation

Before we ship, we confirm every order with you by WhatsApp and phone call. This lets us verify your address and contact details so your order reaches you without delays. Cash on Delivery orders are dispatched once confirmed.

Processing Time

Confirmed orders are typically processed and handed to the courier within 1–2 business days.

Delivery Time

Orders are delivered within 3–5 working days depending on your city, whether that's Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, or anywhere else in Pakistan. Delivery times may be slightly longer during public holidays, sales events or severe weather.

Delivery Charges

Free delivery on orders over Rs. 3,000
Flat Rs. 200 delivery fee on orders below Rs. 3,000

The delivery charge is shown at checkout before you place your order. There are no hidden fees.

Our Courier

We work with a courier platform that is connected to Pakistan's leading courier companies. For each delivery address, your order is sent with whichever courier delivers fastest to that specific area, so your parcel reaches you as quickly as possible. You will receive the tracking details of the courier assigned to your order.

Payment Options

Cash on Delivery (COD) nationwide, plus Card, Easypaisa, JazzCash and Bank Transfer.

Order Tracking

You'll receive tracking details by SMS/WhatsApp once your order ships. You can track the parcel with the courier using that information.

Damaged or Wrong Items on Delivery

Please check your parcel when it arrives. If the item is damaged, defective or not what you ordered, contact us within 7 days of delivery. See our Return Policy for details.