Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.

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Returns

• Request a return within 14 days (2 weeks) of receiving your order.
• Items must be unused, in original condition, and in original packaging.

Exchanges

• We offer exchanges for size, color, or product changes.
• Exchange processing time: 5–8 business days.

Refunds

• Return requests for refunds must be made within 14 days.
• After inspection, refunds are processed within 10–15 business days.

How to Request

Contact our support team with your order details. Once approved, we’ll guide you through the process.

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Contact Us

📧 Email: toyverse1.pk@gmail.com
💬 WhatsApp: +92 331 1245365